We will send you a notification and tracking number via email when we ship your order, or you will receive one from shipper who is Canada Post in most cases. If you haven’t received this email, it’s probably that we haven’t shipped your order yet. It’s also possible that the notification email has been trapped by a spam filter or landed in your spam folder. Please look there. You can avoid this problem by adding our email address firstname.lastname@example.org to your email address book.